Frequently Asked Questions

1. What makes ZAMK Shop cases different?
At ZAMK Shop, every case is hand‑picked for style, durability, and function. We combine trendy designs with real protection so your iPhone isn’t just safe—it looks amazing too.

2. Which phone models do you support?
We stock cases for the latest iPhone releases as well as previous popular models. New collections are regularly updated to match new device launches.

3. How long will delivery take?
Orders arrive in 7–9 business days, depending on your location. As soon as your order ships, you’ll receive a tracking link via email.

4. Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times may vary slightly based on your region.

5. What is your return policy?
We offer a 14‑day return window from the day you receive your order. Items must be unused, in their original packaging, and in resellable condition.

6. How do I start a return?
Simply email us at hello@zamkshop.store with your order number. Our support team will guide you through the quick return process.

7. Are your cases MagSafe compatible?
Many of our latest styles are MagSafe‑ready. Each product page clearly states whether it works with MagSafe accessories.

8. Are the cases protective or just stylish?
Why not both? 😉 Our cases are designed to absorb everyday shocks and scratches while still delivering design flair. You don’t have to pick between looks and protection.

9. Can I track my order?
Absolutely. Once your item is shipped, you’ll receive a tracking number via email so you can follow your case’s journey to your doorstep.

10. How do I contact customer support?
We’re always here to help. Reach us at hello@zamkshop.store or call us on +44 7446 433830 for quick assistance.v